True Blue robotic pool cleaner recalled over potential fire hazard
The True Blue rechargeable robotic pool cleaner sold at Bunnings Warehouse has been recalled due to a potential fire hazard.
See attached list of affected serial numbers.
See a list of details to help identify the product.
Reason the product is recalled: The affected product’s lithium-ion battery may overheat and ignite if charged in hot weather or direct sunlight and catch fire.
The hazards to consumers: Risk of serious injury or death and property damage if the cleaner ignites and causes a fire. Incidents of the cleaner catching fire while charging have occurred.
What consumers should do:
1. Stop using the robotic pool cleaner immediately. Unplug it and place it in a cool place.
2. Call the True Blue Customer Service number to arrange for a courier to collect the robotic pool cleaner, free of charge. You will need to provide your details, contact information, including the serial number of the robotic pool cleaner (available under the hood).
Once the robotic pool cleaner has been collected, the courier will provide you with a receipt and you will be contacted by Bunnings, who will arrange the payment of a full refund.
Contact: True Blue Customer Service, 1300 827 665
Supplier running the recall: Pool Systems Pty Ltd
Who sold the product: Bunnings Warehouse
Dates available for sale: 1 November 2023 – 30 April 2025
Where the product was sold: Nationally
Manufacturer country ID: China
Print supporting information: Recall Advertisement.pdf
Contact the Australian Competition and Consumer Commission if you have a question about the remedy being offered to you by the business that is responsible for managing this recall, or concerns about the way the business is managing this recall.
Quote PRA number 2026/20991 when contacting a regulator about this recall.
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.
